Terms and Conditions
Summary Terms & Conditions:
18+ only. 10:00 03/06/25 – 23:59 02/07/25. Visit https://partnership.aldar.com/en/man-city and submit your details to enter the prize draw (“Prize Draw”). No purchase is necessary. Prize: 1 winner will win a 2-night trip to watch the Manchester City home game next season, including 1 x pair of hospitality tickets to the match, 1 signed Manchester City shirt, experience to watch the Manchester City team warm-up pre-game, flights (up to $1,000 p/p) & 2 nights’ accommodation. Internet access and a valid email address required. Maximum 1 entry and 1 Prize per person. Prize winner must respond within 5 days to claim Prize. Full T&Cs & Prize details: www.promoterms.com/man-city. Promoter: Aldar Properties PJSC ALDAR SQUARE, YAS ISLAND, ABU DHABI, PO BOX 51133.
Full Terms and Conditions:
Aldar Properties PJSC (“Promoter”) has engaged the services of WASSERMAN EXPERIENCE LIMITED (located in the UK) (“Processor”) to assist with the running of this Prize Draw, the collection and management of data, and the selection of the winners.
By entering this Prize Draw, each entrant agrees to be bound by these terms and conditions (“Terms and Conditions”), so please read the following carefully.
1. This Prize Draw is open to those aged 18 or over, but not to employees of the Promoter, its agents, and anyone else who is professionally associated with this Prize Draw.
2. Entrants must ensure that their participation (including acceptance of any Prize) is lawful in accordance with the laws of their country of residence. The Promoter will not be taken to make any representations, express or implied, as to the lawfulness of any individual’s participation, or as to any other aspect of any Prize Draw.
3. This Prize Draw is void where void under local national laws.
4. No purchase is necessary. However, internet access and a valid email address are required.
5. Prize Draw Period: Enter between 10:00 BST on 3 June 2025 and 23:59 BST on 4 July 2025, both dates inclusive.
6. To enter, visit https://partnership.aldar.com/en/man-city and complete the online form with your details (full name, email address, country of residence, and age bracket) to be entered into the Prize Draw.
7. Maximum of 1 entry is permitted per person during the Prize Draw Period. No person may win more than 1 Prize.
8. The Prize: There will be one (1) winner. The winner will win one (1) 2-night trip to watch the Manchester City home game next season for the winner and a guest. The trip includes:
1. one (1) pair of hospitality tickets to the Manchester City home game match next season (2025/2026) at Eithad Stadium.
2. two (2) return economy flights for the winner and the guest from one of the winner’s closest international airports to Manchester Airport, subject to availability and up to a maximum value of $1000 per person, or the most convenient mode of transport depending on the winner’s location;
3. one (1) standard twin room for two (2) nights at a minimum 4* hotel for the winner and a guest, subject to availability and the Promoter’s discretion. The overall room cost shall be up to a maximum value of $250 per night;
4. Exclusive experience to watch the Manchester City team warm-up before the game, for the winner and their guest; and
5. 1 x Manchester City shirt signed by the Manchester City First Team Squad players.
9. Further Prize Details and Conditions:
a. The Prize is subject to availability. The Promoter reserves the right to replace the Prize with an alternative prize of equal or higher value should the original Prize not be available.
b. The Prize is valid for the winner and one (1) guest.
c. If the guest is a minor, then they should be accompanied by a responsible adult and with their legal guardian’s consent.
d. All flight taxes, surcharges, and one piece of checked baggage per person will be included, conditional on the overall flight costs not exceeding $1000.
e. The Prize will be arranged by email between the Promoter’s prize fulfilment agency and the winner. The Prize fulfilment agency will make all reasonable efforts to provide the winner with details of the Prize at the earliest possible opportunity. The Promoter will have final discretion on all elements and aspects of how the Prize is organised. Once the Prize details (including dates and locations) are confirmed, this cannot be amended or altered by the winner.
f. It will be the winner’s and their guest’s responsibility to take out, at their own cost, all relevant insurance (including, but not limited to, health and travel insurance, insurance for theft, loss, and damage to property) which may be required or prudent to be taken.
g. All tickets issued shall be subject at all times to the relevant ticket terms and conditions available at: https://www.mancity.com/ticketing-and-hospitality/terms-and-conditions
h. The use of a ticket to enter the relevant event constitutes acceptance of the ticket terms and conditions. The ticket shall remain at all times the property of the relevant issuer.
i. The winner and their guest must comply with the relevant terms and conditions of the premises and event. The premises and event organisers shall have the absolute right to refuse entry to any person who does not adhere to their terms, checks and requirements, regardless of possession of a valid ticket.
j. The Prize includes accommodation in a standard twin room, subject to availability and the overall room cost not exceeding $250 per night.
k. Once tickets have been issued, they are only valid for the flights, dates and times shown. No alternatives are available. Name changes to the flight once confirmed are not permitted.
l. Direct flights are not guaranteed to your selected destination, and indirect flights may be offered.
m. The winner and their guest must abide by and are subject to the airline’s published conditions of carriage.
n. The winner and their guest will not be entitled to any compensation and will have no claim against the organisers, Processor, or Promoter if the match or any other event forming part of the Prize is delayed, postponed, rescheduled, or cancelled.
o. If for any reason the event is not capable of running as planned, such as cancellation or any other cause beyond the control of the Promoter which affects the running or conduct of this promotion, the Promoter may in its sole discretion not reimburse any incurred expenses by the winner as a result of winning or accepting the Prize.
p. Once tickets have been issued, the Promoter, will not be liable for any failure to comply with its obligations caused by (but not limited to) weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, illness of a performer or any other circumstances beyond the control of the Promoter.
q. Lounge passes and upgrades are not permitted. Flights cannot be used in conjunction with the Promoter’s or any third-party loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offers. Frequent flyer points cannot be accrued on the flight tickets or any loyalty programme.
r. Airline seats are subject to availability.
s. For the avoidance of doubt, the Prize does not include transportation, food, beverages, souvenirs, gratuities, car parking charges, or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
t. The winner and their guest will require a passport valid for at least six (6) months on date of travel. Any necessary visas or travel insurance are the responsibility of the winner and their guest. In the event the winner or their guest are unable to travel due to visa or other personal circumstances, no alternative tickets will be issued, and no compensation or other prize will be provided.
u. The winner and their guest must travel together in all instances, on the same date and time, take the same trip and share the same room in the provided accommodation. The winner will forgo the Prize in totality if the winner fails to attend any scheduled booking, and the Promoter and any Prize providers shall have no further obligation to the winner.
v. The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize, or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in the Prize being retracted.
w. The winner and their guest are solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
x. A valid credit or debit card will be required to check-in to the room and will be used to guarantee any incidentals such as in- room calls or services.
y. The Prize will be forfeited if:
1. The winner or their guest have not obtained all proper travel documents by the date specified by the Promoter.
2. The winner or their guest have any immigration complications which prevent them from entering or leaving their home country or the UK (as applicable), or otherwise travelling within the pre-booked period; or
3. The winner or their guest have any medical, legal, or any other reason that would prevent them from accepting and participating in the Prize.
z. Return transfers from the winner’s home to the international airport are not included.
aa. It is the responsibility of the winner and their guest to check any travel advisories issued by the relevant government to determine whether they wish to accept the risk of travelling to the Prize destination. The Promoter will not be responsible for any loss or damage suffered by any winner or their guest arising out of their failure to follow any travel advisories issued by the relevant government. The winner and their guest must comply with, and are responsible for, obtaining all information regarding any recommended inoculation and obtaining the inoculation(s) and health regulations required by any Prize destination country.
bb. All elements of the Prize package must be taken as part of the same trip.
cc. The winner must inform the Promoter of any wheelchair or any similar access needs in advance.
dd. The tickets are only available in the Home section of the stadium, so all necessary checks/ conditions must be adhered to. The Promoter reserves the right to disqualify any potential winner and/or gust on the basis of the findings resulting from a background or information check and award the tickets to an alternative winner. The venue reserves the right to refuse entry to any person who does not adhere to their terms, checks and requirements, regardless of possession of a valid ticket.
ee. Those who are on a football banning order, banned from any sports events or on a list of known “hooligans” are not allowed to enter this Promotion.
ff. Winners will not receive the monetary difference if any part of the Prize is less than what is stated in clause 9.
10. Winner Selection: One (1) provisional winner will be randomly selected from all valid entries received during the Prize Draw Period. The Prize Draw will be conducted by a random computer process within two (2) working days of the end from the Prize Draw Period.
11. Winner Notification: The provisional winner will be contacted via their email address provided on entry within one (1) working day from the Winner Selection process and will be asked to provide evidence of their identity and eligibility. Reasonable efforts will be made to contact the provisional winner. Once the identity and the eligibility have been confirmed, the provisional winner will be confirmed as a winner. If the winner does not respond to the initial contact within five (5) calendar days from the date of such contact, the Promoter reserves the right to disqualify the entrant and award the Prize to a reserve winner selected in the same manner. Reserve winner may have less time to respond.
12. Prize Acceptance: Notification to arrange fulfilment of each Prize will take place within two (2) calendar days of acceptance of the Prize. In the unlikely event that the winner has not received communication to arrange their Prize, the winner must inform the Promoter by emailing customercare@aldar.com within 1 day. If any winner does not do so, the Promoter reserves the right to not re-issue the Prize or limit its value at its sole discretion.
13. Provided no objection is received from the winners, a winners list containing the surnames and countries of residence of the winners will be made available by the Promoter four (4) weeks after the close of the Prize Draw Period, for a period of eight (8) weeks. It will be available by emailing customercare@aldar.com. The winners can object to their details being published during the winner notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
14. The Promoter may request that the winners participate in publicity arising from the Prize Draw. Participation is at the winner’s discretion and is not a condition of Prize acceptance.
15. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms and Conditions, your entry (and any of your associated aliases) will be disqualified. The Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six (6) months. For this reason, the Promoter reserves the right at any point to:
a. verify the eligibility of entrants and/or Provisional Winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed;
b. disqualify entries that are not made directly by the individual entering the Prize Draw;
c. disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable, or Mailinator;
d. disqualify bulk entries from individuals, trade, consumer groups, or third parties, incomplete entries, and entries submitted by macros or other automated means;
e. disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using aliases, or identities other than their own or any other means;
f. disqualify entrants who tamper with the entry process;
g. disqualify entries which, in some other way, do not meet the requirements of these Terms and Conditions; and
h. cancel, modify, or suspend the Prize Draw should it not be capable of running as planned for reasons, including, but not limited to, tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Prize Draw.
16. The Prize is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason the Prize and/or any element of the Prize is not available, the Promoter reserves the right, at its sole discretion, to substitute the Prize or element of the Prize for another of equal or greater value.
17. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected, or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to https://partnership.aldar.com/en/man-city.
18. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special, or consequential loss, or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Prize Draw (JS15747) or accepting or using the Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
19. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising, from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, technical failure, or any other circumstances.
20. All personal data supplied for this Prize Draw will be used for the purpose of this Prize Draw and for research and analytical purposes by the Promoter, Processor, and/or by any agent appointed by it to assist with running the Prize Draw. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.aldar.com/en/privacy-policy.
21. If any part of these Terms and Conditions are legally ruled to be invalid, illegal, or unenforceable, the remainder will not be affected and will continue in full force and effect.
22. If there is a discrepancy between these Terms and Conditions and those in any promotional material, these Terms and Conditions will prevail.
23. These Terms and Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
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1. This document has been created for a specific prize draw. If used for a different, it may not be fit for purpose.
2. Changes made to this document will not be binding on PromoVeritas unless agreed in writing by us. It is the Client’s responsibility to inform us of any such changes, as this may affect the legality, operation and delivery of the Prize Draw.
3. Unauthorised copying of this document in whole or in part will constitute an infringement of copyright.